Copyquip celebrates 20 years of excellence with move to new premises

Copyquip Ltd was formed twenty years ago and was initially based on Leitrim Street in Cork City. From the beginning it was recognised that a quality service offering was the main differentiator between copier/printer providers, and from that point we set about setting the standard for service and improving it year by year. We believe wholeheartedly that no company can match our service and support. Copyquip is now based in a state of the art facility in the Doughcloyne Industrial Estate and the company has 12 employees. Four of those employees work directly in service with the support of two administrators. Copyquip has a computerised call handling system, and we directly employ and train our service engineers in conjunction with manufacturers, ensuring that each engineer’s company van is stocked with at least 80% of the parts they will need on a daily basis to ensure that they can reach their first fix targets. Service Call Logging. From the time a service call is logged Copyquip guarantee, in most cases, to attend to the call within 4 hours. This means exactly what it says, that a service engineer will be onsite within 4 hours at a maximum. Products. Copyquip is a dealer for Ricoh, Kyocera (Task Alfa) and UTAAX. We provide the full range of machines from the smallest desktop to multi function mono and colour workgroup printers. Clients. Copyquip Ltd has over 650 devices under support contract. Our clients include Teagasc, PJ Hegarty Builders, McCarthy Insurance Group (MIG) Ltd, FDC Accountants, Irish Guide Dogs, The Health Service Executive and many schools, colleges and professionals across Munster. To find out how Copyquip can make your company or organisation more cost effective and efficient why not contact us on 021 4892720 / 087 2244364

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